기모노 대여 VASARA아사쿠사 본점고객의 소리 · 리뷰

Friendly and good service

Bellissima esperienza ❤️

ABSOLUTELY LOVED IT ITS THE BEST,my sister and I did the kimono things and it was so good?

Very good customer service. Walked through the entire experience

it was awesome first experience of wearing kimono with you, thank you very much!!!

좋은 서비스!

Good customer service

Really nice and affordable

I dont know how this shop has such a high rating. Yes, the staff was incredibly kind and gentle, but the overall experience felt like a scam because of the lack of flexibility and all the hidden fees. I had made a “one star” plan reservation online for the same da price, so I thought everything was fine. However, the selection was very limited ? to get something nice and stylish, I had to upgrade to a premium kimono. It was quite hot (27°C on October 5th), but they did later, but no one suggested I could choose one. Although the lady helping me was patient and sweet, she didn’t give much advice during the selection. I recommend coming with a clear idea of what you want or some prior experience with camo frustrating part: everything costs extra. A prettier belt, each accessory, even a slightly better hairstyle ? all with additional charges. It’s normal to pay more for premium options, but here, even the basics were 500 yen extra, so the lady was so kind, but it was done in just five minutes and looked unfinished. My hair is curly and thick, but I had brushed and braided it beforehand. I asked for a side braid, but hair was sticking out everywh hair accessory wasn’t even included. I chose the premium kimono plan (+9,000 yen) thinking that accessories or hairstyles would be included ? but they weren’t. I was shocked as the extra fees kept coming. that I cried outside. I still tried to enjoy my day, but it completely ruined the experience for me. I returned the kimono 13 minutes late and was charged 2,200 yen. It was written on a sign, so I can’t argue, after an already disappointing day. I didn’t have my card, so my husband had to come and pay, and the whole atmosphere became tense. Despite the staff’s sweetness, I absolutely do not recommend this shop unless you’re read very little in return. I had no choice that day because of my schedule and hotel location, but I wouldn’t go back, and honestly, it made me lose interest in renting a kimono again. 하지만, 전체적인 체험은 매우 유감스럽고, 솔직히 「왜 고평가가 많은지 이해할 수 없습니다」. 우선, 기모노의 종류가 매우 적고, 귀여운 것이나 지금 같은 디자인을 선택하려면 프리미엄 플랜(+9,000엔)으로 하지 않으면 안 되었습니다. 10월인데 27도도 있었습니다만, 유카타의 제안은 일절 없음. 나중에 보았습니다만, 선택해 주지 못했습니다. 더 놀라운 것은 거의 모든 것이 추가 요금이었다는 것입니다. 띠, 소품, 헤어스타일… 모두에게 플러스 요금. 헤어 세트는 5분 정도로 끝나고, 1,100엔이나 했는데 머리 장식은 포함되어 있지 않았습니다. 마무리도 그다지 깨끗하지 않았습니다. 반환시, 13분 늦어져 2,200엔의 연체 요금을 청구되었습니다. 확실히 간판에는 써 있었습니다만, 같은 금액으로 「다음날 반환 플랜」이 있다면, 이 금액은 불공평하다고 느꼈습니다. 만약 알고 있으면, 그쪽을 선택했습니다. 스탭의 대응 자체는 훌륭했습니다만, 요금 시스템과 유연성이 없는 것이 정말로 유감. 상냥한 스탭들에게는 죄는 없지만, 더 이상 이용하지 않는다고 생각합니다.

Good service and kind support